Terms of use

1. Introduction

Welcome to Leesha (“we”, “our”, “us”).
Leesha operates theleesha.com, a digital marketplace that connects customers with independent cake vendors and creators.

By accessing or using Leesha, you agree to be bound by these Terms & Conditions. If you do not agree, please do not use the platform.

2. Platform Role

Leesha is a marketplace platform, not a bakery or food producer.
All cakes and products listed on the platform are created, priced, and fulfilled by independent vendors.

3. User Accounts

• You must provide accurate and complete information when creating an account

• You are responsible for maintaining the confidentiality of your login details

• You agree not to use another person’s account without permission

• Leesha may suspend or terminate accounts that violate these terms

4. Orders & Payments

• Orders are placed directly with vendors through the platform

• Prices are set by vendors and may include platform service fees

• Full payment is required before an order is confirmed

• Payments are processed securely via third-party payment providers

Leesha does not store full card or payment details.

5. Vendors & Products

Vendors are responsible for:

• Product quality and accuracy of descriptions

• Food safety, hygiene, and legal compliance

• Meeting agreed delivery or pickup timelines

Leesha does not guarantee the quality, taste, or suitability of vendor products.

6. Cancellations & Refunds

• Many cakes are custom-made and may be non-refundable once production has started

• Refunds, if applicable, depend on the vendor’s policy and order status

• Leesha may assist in communication or dispute resolution but does not guarantee refunds

7. Allergies & Dietary Information

Customers are responsible for reviewing product descriptions and communicating dietary or allergy requirements.
Leesha is not liable for allergic reactions or dietary issues related to vendor products.

8. Prohibited Use

You agree not to:

• Use the platform for unlawful or fraudulent purposes

• Upload misleading, offensive, or copyrighted content without permission

• Interfere with platform security or functionality

• Attempt to bypass fees or payment systems

9. Intellectual Property

All website content, branding, and platform features belong to Leesha unless otherwise stated.
Vendors retain ownership of their uploaded content but grant Leesha permission to display and promote it on the platform.

10. Limitation of Liability

Leesha is provided “as is” and “as available”.
We are not liable for:

• Vendor errors or delays

• Product quality issues

• Losses arising from use of the platform

• Third-party service failures

To the fullest extent permitted by law, Leesha’s liability is limited.

11. Termination

Leesha reserves the right to suspend or terminate access to the platform at any time if these Terms are violated.

12. Changes to These Terms

We may update these Terms & Conditions from time to time.
Continued use of the platform means you accept the updated terms.

13. Governing Law

These Terms are governed by applicable laws within the European Union or the jurisdiction in which Leesha operates.

14. Contact

For questions or concerns regarding these Terms, contact:

📧 support@theleesha.com